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How to Lose a Member in 10 Days

February 1, 2017 | By Kelli Eidson

Recruit, engage, retain. Those are three words that come with a lot of work which is why it’s frustrating to know how easy it is to lose members. Sure, some folks choose not to join and others churn all on their own. But sometimes, it has to do with what the association is (or is not) doing. Day One: Have a manual membership registration process You did it! You recruited a new member who is (presumably) excited to join your organization. They click the “Join Now&rdqu... Read More
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