Case Studies

MemberSuite Use Case: Customer Success Manager

MemberSuite Use Case: Customer Success Manager

“Our CSM knows MSAE and knows what we need out of the MemberSuite software and how it can help us go forward - that is huge."

- Denise Amburgey, CAE, Chief Financial Officer

As a MemberSuite customer, once you are live with the system, you will get a dedicated Customer Success Manager (CSM). The primary role of the CSM is to learn your business so that you can continually maximize value from MemberSuite. Learn how MemberSuite’s Customer Success Manager helps the Michigan Society of Association Executives maximize the ROI on their AMS.