Case Studies

Lessons Learned from CCUA

Lessons Learned from CCUA

“We jumped centuries and joined the modern world when we got MemberSuite."

- Charlotte Whatley, Vice President, Compliance Services

Implementing MemberSuite allowed the Cooperative Credit Union Association (CCUA) to improve its member engagement tracking and member experience. By combining logins for each online activity into a single profile, CCUA gained a holistic view of member and non-member engagement.