Meet our Leadership Team


Natalie Cheney started at MemberSuite in 2013 as Chief Operating Officer. She worked with customers in the early days, and by implementing the right processes, she has succeeded in growing MemberSuite’s customer base from 10 to over 140. In 2015, she focused her attention on Sales, Marketing and Business Development, and Customer Success as Chief Revenue Officer. Natalie is a seasoned software veteran with 20 years of operational experience with a specialty in leading organizations through phases of rapid growth.

Mike brings 20 years of technology experience with him which includes 10 plus years of CRM/ERP experience. He helped grow from $93M to $500M in his five year tenure. Mike was instrumental in the growth of His most recent journey for 5 years was helping re-platform a privately held Enterprise Mobile Software company in Atlanta.

Jeff brings extensive leadership experience from high growth venture backed technology and healthcare companies, managing financial, accounting, and sales operations teams. He received his undergraduate degree from Mercer University and MBA with focus in finance from Georgia State University.

Shaun brings more than 20 years of marketing and demand generation experience to MemberSuite with 15 of those years focused specifically on business-to-business marketing for technology companies. Prior to joining MemberSuite, Shaun held roles as Senior Director of Marketing at Simeio Solutions (a managed services company providing identity and access management solutions) and Director of Global Demand Generation at Tangoe (a provider of managed mobility and IT expense management solutions).

Jeff has been leading teams for nearly two decades with companies such as John Deere, FTD, Constellation Software, and VersionOne. In his various leadership roles spanning product support, professional services, and M&A integration, his focus has always been around building and integrating great teams.

Jane brings 30 years of experience in the non-profit world to MemberSuite. Before joining the company, she worked in the association space and held several positions, including Controller, Vice President of Finance and Executive Director. In addition to working in the Finance and Administration area, Jane spent her early days working in the membership, awards and events departments. Prior to leading the Customer Success team, Jane was a Senior Product Manager and Senior Financial Consultant for MemberSuite.

Alan brings more than 25 years of data migration and data management experience to MemberSuite. Prior to joining MemberSuite, he worked for two large account payable auditing companies as the Director of Retail Data Services. During that time, he was responsible for creating and managing the migration of data for some of the world’s largest retailers. Data is truly Alan's passion.