July 12, 2018

MemberSuite Launches a No Surprises Guarantee

(Atlanta, GA) - MemberSuite, the leader in providing cloud-based association management software to member-based organizations, is taking their customer-first philosophy to a higher level and is proud to announce the launch of their “No Surprises Guarantee”. In addition to continuing to commit 100% to customer satisfaction, the guarantee aims to ease the burden on organizations seeking an AMS solution, by clearly spelling out four promises that ensures each new customer knows what they’re getting, why they’re getting it, how long it takes to implement and how to use it.

“With a growing number of players in the AMS space, the evaluation and decision processes surrounding the purchase of a new, or replacement, AMS can be extensive, confusing and scary” says MemberSuite CEO, Natalie Cheney. “With the introduction of our No Surprises Guarantee, MemberSuite promises to be fully transparent and engage in open communication every step of the way. By doing this, we will provide member-based organizations, full confidence in their decision to partner with us.”

The No Surprises Guarantee assures organizations seeking an AMS solution, that MemberSuite will:

  • Conduct a comprehensive discovery process and provide a detailed solution assessment
  • Provide upfront pricing and ongoing upgrades with no hidden fees or add-ons
  • Provide a detailed roadmap to ensure a perfect launch and successful integration
  • Provide each new client with a dedicated success manager

More information regarding the No Surprises Guarantee can be found at https://www.membersuite.com/nosurprises.

About MemberSuite

MemberSuite is the premier software and services provider of association management solutions for associations and nonprofits of all sizes. MemberSuite harnesses the power of the cloud to deliver enterprise-class Association Management Software that enables modern organizations to accomplish every activity they need to serve their constituents. With dozens of modules, a fully-customizable platform and a dedicated professional services team, MemberSuite is the last association management software you’ll ever need to buy.