May 1, 2019

13 Things to Know Before Engage 2019

13 Things to Know Before Engage 2019

We are excited! Engage 2019, MemberSuite's annual user conference, is next week and we are looking forward to hosting our customers and partners in Atlanta, GA. Now that event registration is closed, it is time to get ready for the conference. If you are attending this year, here are 13 things you should know before you arrive.

#1. Registration

Registration will take place on Tuesday, May 7 from 8:00am to 5:00pm and on Wednesday, May 8 from 8:00am to 11:00am. During check-in, you will get a welcome tote bag, your badge, your Advanced User Training tickets (if applicable), and 2 orange raffle tickets for the closing remarks on Thursday, May 9. Don’t miss it, we will be wrapping up the conference with five Amazon gift cards and final words from our CEO!

#2. Welcome Reception

Kick-off the conference by joining members of the MemberSuite team and your peers as we enjoy bowling, games, drinks, and hors d’oeuvres on Tuesday, May 7 at 6:00pm. If you are planning on bowling, don’t forget your socks! Special thanks to our Welcome Reception sponsor:

#3. Customer Appreciation Dinner – Casino Night

Join us at the Silverbell Pavilion on Wednesday, May 8 at 6:00pm for a casino night themed Customer Appreciation Dinner. We’ll have food, drinks, games, prizes, awards, and much more!

#4. Wear Your Badge

Don’t forget to wear your badge during the conference and at social events

#5. Luggage Storage

Whether you are arriving straight from the airport to the Welcome Reception on Tuesday, or need to come with your luggage on Thursday in preparation for your flight back home, the Emory’s Bell Stand will be delighted to store your luggage.

#6. Self-Service Parking

All Engage attendees, including those that are not staying at the hotel, have free self-service parking.

  • If you are not staying at the Emory Conference Center hotel and are driving, please reply to this email so we can place your parking vouchers in your badge during check-in.
  • If you are staying at the Emory Conference Center hotel and are driving, you can use your room key to leave the garage and drop the room key in the box located in the garage.

#7. Shuttle Services

The conference and social events will take place at the Emory Conference Center Hotel. For attendees staying at the Hampton Inn & Suites Decatur/Emory, MemberSuite will provide shuttle service to and from the conference center during the following times:

  • Tuesday morning pick-up at the Hampton Inn: 7:30am and 8:00am
  • Tuesday afternoon pick-up at the Emory Conference Center after Advanced User Training: 4:15pm
  • Tuesday afternoon pick-up at the Hampton Inn for the Welcome Reception: 5:45pm
  • Tuesday evening pick-up at the Emory Conference Center after Welcome Reception: 9:15pm
  • Wednesday morning pick-up at the Hampton Inn: 7:30am and 8:00am
  • Wednesday evening pick-up at the Emory Conference Center after Customer Appreciation Dinner: 9:15pm
  • Thursday morning pick-up at the Hampton Inn: 7:30am and 8:00am
  • Thursday afternoon pick-up at the Emory Conference Center after the Closing Remarks: 3:45pm

#8. Download the APP

The Engage 2019 mobile APP is available for download! Get it now to start planning your schedule. Search "MemberSuite Engage" in the App Store or Google Play.

#9. Food Restrictions

We have shared with the Emory Conference Center Hotel the food restrictions indicated during registration. We will ensure all menus account for all food restrictions. If there is a food restriction we can’t account for, we will email you directly and let you know about an alternative dish the chef will prepare for you.

#10. Office Hours

If you have a question for our MemberSuite team, schedule a meeting with a product expert! Please note that the available timeslots were selected to ensure office hours don't compete with any conference sessions. First come, first served. Only one meeting per attendee. Click here for more information.

#11. Review Kiosk

We will have a review kiosk by the registration/check-in table starting on Wednesday, May 8. Submit a review in G2Crowd and get a $25 Amazon gift card straight to your inbox!

#12. Earn CAE Credits

Earn up to five CAE credits at Engage! Click here to download the final agenda to look for the sessions eligible for CAE credit. We will have sign-up sheets for you to complete at the end of each of these sessions and we will email certificates of completion after the conference.

#13. New Breakout Session

On Wednesday, May 8 at 2:00pm we will now have a breakout session at the Amphitheater titled "Behind the Scenes: MemberSuite Software". Attend this session to learn more about our internal process to create and enhance the MemberSuite software. Click here to see the updated agenda.

Looking forward to seeing you soon! If you have any questions please reach out to your Customer Success Manager or your Implementation Consultant.