Gen Z has never known a world without the internet. That’s one...
MemberSuite Blog
The evidence is in: Gen Z are joiners. They may not join...
Change is part of our lives, especially at work. But when change...
Recruiting and retaining members at the same time is a lot of...
Don’t rely on member and attendee data collected before or during the...
Membership renewals are now an automatic process, thanks to your AMS. Renewal...
Not every young professional is interested in membership. I know, blasphemous. But...
The last few years have had their challenges, but I think it’s...
I suppose it’s only human to make assumptions about other generations. When...
Your association survived the worst of the pandemic. Now, you’re watching the...
When shopping for a new AMS, even non-techies have to dig into...
The pandemic sparked a universal reset that’s changed our lives in both...
Is your current membership model meeting the needs and desires of the...
Imagine, it’s your second day on the job when the CEO asks...
The anxiety-ridden decision to look for new technology was the topic of...
As the cost of a college degree rises and the perception of...
These last two years, it’s become really obvious to me how much...
Every day on LinkedIn, I see someone announce they’re searching for a...
The Great Resignation is only a small part of the employment story....
The importance of revenue diversification was made painfully obvious during the pandemic....
The pandemic affected industries and professionals differently, but most of your members...
Change fatigue is real—it’s proven. Gartner research says our ability as employees...
Over the past ten years, an overwhelming number of new products have...
So much has changed over the past year: how we do business,...
You know it’s time to rethink how your association uses reports when,...
Every association management software (AMS) company loves to demonstrate how their AMS...
As we come out on the other side of the pandemic, things...
Every association is unique—that old saying is true and you can really...
For many associations, retention has been a challenge this year because their...
You don’t have to be an IT professional to select or manage...
An association management software (AMS) implementation is a big project. “Big” becomes...
When meeting with association professionals, we see the same challenge coming up...
Membership Software, Association Management System, Association Management Software – regardless of how...
“Two years of digital transformation happened in just the first two months...
Organizations and people share the same success principle: if you want to...
Living with uncertainty about your association, job, career, finances, personal life, health,...
We were all looking forward to 2021, thinking the disruption caused by...
Before pulling the list of our blog’s most visited pages in 2020,...
Members are craving conversations with people outside their home and remote office....
Author: Ryan Costello, MemberSuite’s Chief Strategy Officer At this point, I’ve seen...
Lots of people in your association’s community are looking for jobs right...
One silver lining of this awful pandemic is the awesome way associations...
Members need their association most when they’re least able to afford it....
You can’t go a day in the association community without seeing a...
Zoom fatigue… that’s so last season. Now, everyone’s moved on to virtual...
Looking back a year from now, what will you think about your...
Is anyone else dreaming in Gallery View? After several days of virtual...
During the first few months of the pandemic, associations were in response...
One of the things we all have in common these last few...
People used to say associations weren’t good at change. No one is...
At in-person and virtual conferences, attendees listen to speakers, take in new...
Since virtual conferences are new for most associations, attendees are forgiving—but only...
One of the biggest concerns about replacing an in-person event with a...
It’s awful to see the association community dealing with the stress of...
In the first weeks of the coronavirus crisis, associations struggled with decisions...
In the midst of social distancing, quarantines, and lockdowns, your members’ need...
If you look at the activities of members who renew year after...
Mark your calendar: National Volunteer Week is April 19-25 this year. Besides...
What’s the point of putting on events? The answer seems obvious but...
Are exhibitor fees still a sustainable source of non-dues revenue? Nowadays, buyers...
Few people come right out and say it, but the desire to...
In Chinese, the word ‘busy’ is composed of two characters: ‘heart’ and...
Every year, we like to see which posts were most popular with...
Dear Santa: Before your sleigh leaves the North Pole, please consider this...
Can you believe it’s December already? With a late Thanksgiving this year,...
If you’ve been reading our posts this month, you’ve learned that many...
When shopping for an AMS, you take some things for granted. You...
Every association has unique ways of running its business, so when you’re...
We are very excited to be exhibiting again at the ASAE Technology...
As Boomers retire, Gen X isn’t large enough to replace the Boomer...
Volunteer leaders already have a full-time job, yet they give your association...
After a couple years belonging to your association, members see their annual...
What’s your position at MemberSuite? I am a Jr. Cloud Administrator with...
During a conference, attendees take notes about new ideas, exchange business cards,...
When it comes to spending money and time on professional development and...
Word-of-mouth marketing is the oldest and most effective marketing tactic. Even back...
How compelling is your association’s value proposition? If you think it could...
Who knew that reading a benchmark report could make you feel sad...
We’ve been talking this month about membership segments who have unique membership...
It’s easy to take vendor members for granted. After all, they have...
Who comes to mind when you think of freelancers? The Uber or...
We are very excited to be exhibiting again this year at the...
Your email recipients are easily distracted skimmers who are too busy to...
What’s your position at MemberSuite? I am a Senior Customer Success Manager...
Email is everything these days—the only practical way to communicate with your...
We spend a staggering amount of time reading and answering emails—more than...
Millennials are the biggest generation in the workplace, but only account for...
What’s your position at MemberSuite? I am an Implementation Consultant with the...
A new member joins your association with high expectations. These expectations have...
We are very excited to be exhibiting again this year at the...
The average retention rate for members is 84 percent, but the average...
We are excited! Engage 2019, MemberSuite’s annual user conference, is next week...
Nowadays, you can find software for every purpose imaginable, so every department...
Picture this. You’re on a shuttle bus, sitting by yourself, on the...
Event attendees are the “warmest” membership leads. They already believe your event...
What’s your position at MemberSuite? I’m an IT Manager here at MemberSuite...
Credentials are popular right now. New and seasoned professionals are acquiring certificates...
Associations are seeing an increased member and employer demand for credentialing programs....
Changes in technology affect everyone’s job. You probably rely on different tools...
Associations are using technology in new ways to achieve strategic goals, including...
What’s your position at MemberSuite? I am a Technical Support Engineer (TSE)...
Members expect a return on their membership dues—an aspirational investment for them....
We’re all accustomed to going online to manage our relationships and business...
“Lifelong learning is becoming an economic imperative.” This headline from The Economist...
What’s your position at MemberSuite? I am a Sales Development Representative (SDR)...
Data leads to discoveries. If you use association management software (AMS) at...
As the end of year approaches, it’s time to look back at...
What’s your position at MemberSuite? I work as a UX Designer in...
Has your calendar sped up too? Days whoosh by in the sprint...
Advertising revenue has plummeted for everyone—except Google and Facebook—over the last decade....
It’s an exciting and challenging time to be in the association community....
Sponsorships play a critical role in an association’s non-dues revenue mix. You...
Back in the spring, association forums and blogs were buzzing about GDPR...
Membership is changing. Members expect their association to understand their professional lives—their...
Profit-driven businesses, like Facebook and Google, use our data to boost their...
We are very excited to announce that ENGAGE 2019, MemberSuite’s annual user...
What keeps association professionals up at night? I know, you have a...
This year, the ASAE Annual Meeting & Exposition is gathering thousands of...
What’s your role at MemberSuite? I am a Customer Success Manager here...
What’s your role at MemberSuite? I manage the Inside Sales and Business...
If you are part of a small staff association, it is very...
What’s your position at MemberSuite? What team are you a part of?...
Guest Post by Wes Trochlil I first wrote about business intelligence (BI)...
As we approach July 4th celebrations, I thought I’d reflect on the...
Once again, our team is excited to be exhibiting at the ASAE...
Are you really data driven if you aren’t harnessing business intelligence? Can...
What’s your position at MemberSuite? I’m part of the Professional Services team...
You may have noticed that our company tagline is: “Software for the...
Do you remember decades ago how fun it was when data was...
How do APIs and databases work together? And why does it matter...
Every year, the ASAE Membership, Marketing & Communications Conference gives association and...
Improving engagement, automation and targeting are just a couple of the benefits to investing in event management software.
Growth should be important to every prosperous organization, no matter what its focus or who its target market.
Apps are far from a one-size-fits-all idea. They're actually quite the opposite; apps allow associations and members to retrieve pivotal information as they need it, in a manner that's conducive to both time and attention spans.
Webinars were created to bring people together to share ideas and effectively communicate. Are they still accomplishing that goal?
Your members and staff are tweeting, following, and liking on a daily basis - shouldn't you be too?
Event email marketing is a special science that requires the perfect combination of organizing, saying, and doing.
When it comes to running your organization, there's strength in numbers.
Here's the funny thing about data- it doesn't discriminate when it comes to the types of industries and organizations it can optimize.
Event planning -- it's equal parts creativity, science, and skill.
It’s no secret that the events industry is moving at lightning speed in recent years. In order to create a memorable event for your members, you must catch the wave of the most important tech trends and begin incorporating them.
Associations collect a lot of data. As they continue to collect more information, the importance for a seamless data migration process cannot be emphasized enough.
Member engagement has been identified as one of the most important metrics within an association.
Analytics tell you more about your association than static reports ever could.
Do you want your association to be data-driven? Start with your culture.
How to use analytics to take action, adjust, and adapt can benefit your organization.
Reporting is a tried and true method for extracting data, but it doesn't make your data actionable.
Reframing Member benefits through the lense of the greater good.
Attract their attention to further develop your association.
Adhere to the social norms and behaviors of millennials in addition to your older members.
Data is the lifeblood of your organization.
Utilize today's marketing tools to attract, engage, and convert your members.
Take these things into consideration when plan your next event.
It’s just so tempting.
Benefit your staff, autonomy, and bottom line with training.
Identify all of the benefits and drawbacks of any vendor’s solution.
Recognizing revenue - a crucial part of your association's financial process that can go unnoticed.
A common pay point for associations may be finances, but it doesn't have to be that hard.
Modern associations do modern things - including putting on modern events.
Association management is only our business, it's our passion.
The database is the heart of your association.
Like other areas of your association's operation, IT is rapidly changing.
Increase brand awareness, establish thought leadership, and increase your profile using events.
Provide genuine value for the customer while branding your organization as a thought leader using webinars.
Ask yourself these questions before making that purchase.
Review your specific requirements to decide the time to make the switch.
It's best to be prepared when bringing data into your new system.
Retaining and recruiting are core principals of success for your association.
You don't have to rely on a crystal ball to make decisions for your association when you have an AMS.
Use the power of technology to make you association more efficient.
It's crucial to ensure that your staff has the right tools for their jobs.
Whether you build or buy your AMS, make sure your association focuses on its core values.
A less costly, more efficient solution is likely what is preferred by your association.
Technology allows for instant gratification, and members may expect the same out of their membership.
There may not be a golden rule for member retention, but a few tips may help.
The IT department may be a big sender, but some budget cuts may keep your finances in order.
The electronic form of Word-of-Mouth may give your association the attention it needs.
Offering new ways for members to engage may bring in more revenue than first anticipated.
Are you prepared to meet the needs of your association's future members?
The onboarding process sets the tone for your association's member experience.
Whether you work for a large or small association, the role of the CIO is a critical one.
Being plagued with an influx of data makes it difficult to analyze what's important for your association.
Webinars may be the next avenue associations take to engage members.
Automating campaigns will make your organization more efficient and more effective.
It may have nothing to do with the software you selected.
Develop a message that serves as the blueprint for your association.
Time is money and if your staff isn’t equipped to answer membership questions, you may be losing some.
Word-of-Mouth Marketing: a simple conversation between people that leads to interest.
If you think that your association may need to embark on this journey, there is a process that goes with it.
Your association needs to utilize advanced technology to leverage success.
Anyone can be a blogger if they have something to say, so why not educate and engage your members?
It’s clear that millennials are a different breed of members, but what makes them tick?
Some spring-cleaning of your strategy may be needed to boost your event attendance.
Proving your value is critical when it comes to recruiting and retaining members.
If you already have these skills under your belt, you are ahead of the game.
Members are always talking - you just have to know when to listen.
The association space has evolved, and that includes the role of the CEO.
Nothing wants to stay stagnant, and that includes your association.
You no longer have to rely on your intuition or resort to a crystal ball.
To ensure staff happiness and productivity, it’s important to prevent this fatigue.
Changes in the workplace are inevitable, but an adjustment no less.
Recurring billing is a favorite among many businesses in the for-profit world.
Don’t assume people only volunteer to get badges or points.
We've all been to a conference that imitated a zombie apocalypse.
Event registration should be the simplest part of preparing for your event.
Folks are beginning to challenge the current infrastructure of the industry.
Email marketing is a valuable piece of an organization's overall marketing strategy.
The association world isn't always filled with sunshine and daisies - and that's OK.
The power of choice. Everyone loves it, but not everyone has it.
Ag-tech is helping modern farmers increase productivity and efficiency without ruining the planet.
Your relationship with your AMS vendor shouldn't be agonizing.
Members become frustrated when the experience feels disconnected.
Anyone can become a membership rockstar regardless of industry, size, or budget.
The start of a new year is a great time to consider ways you can improve your organization.
Streamline your registration process and enhance your customers' experience.
Learn what our customers taught us about event management.
Streamline your app for your next event.
Make member engagement fun by utilizing games and rewards to drive participation.
Get engaged, informed and happy members from your online community.
Nowadays, data is the answer for almost everything.