Member Management delivering an exceptional member experience

At MemberSuite, we know how important your members are to you. That’s why our software is designed to give you insight into what motivates a member to join, why they stay, and what they care about. Grow your membership, provide value, and promote member engagement.

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Download the Tracking Member Engagement white paper

Watch an overview of our Membership module

MemberSuite 360 Screen

Customer Relationship Management

Gain visibility into your prospects and members through our CRM functionality.

  • See a complete picture of everything associated with any record in your database with our 360° view
  • Manage your records with the ability to create, edit, merge, and delete
  • Define and track relationships between organizations and individuals
MemberSuite Membership Dashboard

Membership Management

Coordinate the member experience from one central location.

  • Manage the membership lifecycle by allowing members to apply, receive benefits, and renew
  • Handle complex membership scenarios such as grace periods, tiered membership pricing, and flow-down of corporate benefits
  • Track chapter leaders and grant them portal management rights
  • Manage organizational layers including national, regions, zones, districts, and chapters
  • Generate renewal invoices and allow members to auto-renew
MemberSuite e-Marketing

Email Marketing

Digitally communicate with your prospective and current members.

  • Design and create a variety of emails using our built-in WYSIWYG editor
  • Schedule recurring and future emails in advance
  • Track effectiveness of campaigns with email view and click-through rates
  • Store member response data in activity window
  • Improve email deliverability and email reputation through our partnership with SendGrid
MemberSuite Member Portal

Self-Service Member Portal

Empower your members to own their experience.

  • Allow prospective members to seamlessly register online
  • Increase retention by promoting auto-renewal through saved payments
  • List member information in an online member directory